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Owned and operated by Gourmetkitchensco, our team is ready to answer questions about cookware, appliances, or your order.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received your tracking details within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-day returns on eligible items. If your cookware set or appliance does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within the return window. If you ordered a toaster or air fryer and want to switch to a different size or model, contact our team and we will walk you through the process.
How do I know which cookware set is right for my kitchen?
Consider your cooking style and stovetop type. Our product pages include detailed specifications on material, piece count, and heat compatibility so you can find the best match for your kitchen setup.
Are your gas ranges compatible with standard home gas connections?
Our gas ranges are designed for standard residential gas hookups. Each product listing includes connection specs and dimensions so you can confirm compatibility before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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30-Day Returns
Not the right fit for your kitchen? Returns are accepted within 30 days per our Return Policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., excluding Alaska and Hawaii.
